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Sessions cost $24 on average with insurance
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Visit our pricing page. If you still need help, reach out to our billing team.
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Our team strives to ensure to ensure all clinicians provide the exceptional care you deserve. Your feedback helps us maintain our high standards and continually improve our services.
For Employment Verification (Human Resources), fax: 855-505-2880
For Referrals, fax: 339-210-2101 Corporate Fax Number, fax: 617-379-0434
RX/Medication, fax: 617-864-0614
RCM(Revenue Cycle Management), fax: 855-465-3194
Thriveworks is a covered entity under HIPAA. If you have questions or you’d like to find out more, contact our privacy team at privacy@thriveworks.com or fill out our contact form. To access your medical records, simply submit a request.
Our licensed clinical and medical professionals are thought leaders who contribute to both local and national news publications. If you have a media request, email pr@thriveworks.com or complete our PR form.
We partner with employers, primary care providers, payors, and others to provide crucial mental health services to their orgs. If you’re interested in partnering with us, email partners@thriveworks.com or fill out the form on our partner page.
We’re hiring! Join us in expanding access to high-quality mental health care. Learn about our clinical and administrative careers at Thriveworks, view open positions, and apply to join our growing team.
If you have questions related to billing/payment, you might find the information you’re looking for at the bottom of this page. Otherwise, take a look at our full FAQ page where we answer common questions about payment/billing, our services and providers, privacy, and more.
If you’re in crisis or need immediate help, please go to your nearest ER or contact the Suicide and Crisis Lifeline at 988, available 24 hours a day. You can also find other crisis resources that might better fit your needs.
Clients who use insurance often only owe a co-pay per session – with $0-$50 being the most common. However, the exact cost of our services varies, based on your payment method (insurance or self-pay) and your insurance plan’s specific benefits if you’re using insurance or your provider’s specific self-pay rate if you’re choosing to self-pay.
We accept most insurances and are proud to cover 180 million Americans across the country including UnitedHealthcare, Humana, BlueCross BlueShield, Aetna, Cigna, TUFTS, Tricare, Medicare, and more.
Yes, the majority of our providers accept Medicare. Please confirm the provider you’d like to schedule with accepts Medicare before booking.
No, Thriveworks is not able to provide services to individuals covered by Medicaid. Instead, we recommend that you contact Medicaid directly for assistance.
If you don’t have insurance or your plan doesn’t cover mental health services, you can use self-pay instead.
Below is our self-pay breakdown by service and state. You can also find the exact self-pay rate for each clinician on their profile, and we can provide this information over the phone, too — so that you can make an informed, confident decision before scheduling with us.
You can pay with debit or credit — we accept Visa, MasterCard, Discover, and American Express; however, we do not accept Care Credit at this time. Or, you can pay with an HSA/HRA/FSA card.
If you’re paying with insurance, you will be charged for any remaining out-of-pocket session costs on the Wednesday after your claim is processed. If you’re using self-pay, you will be charged the first Wednesday post-session.
You can pay your bill quickly and easily in your patient dashboard.
No – as of 2023, there is no longer a Thriveworks membership fee. The extra resources and support services, traditionally associated with our membership, are now complimentary. We believe these supplemental resources enable our clients to get the very best care throughout their journey with us. As such, they are now available to all of our clients for free.
We have a flexible cancellation policy that allows clients to reschedule or cancel an appointment up to 48 hours in advance. Clients will be charged a late cancellation fee of $135 if they cancel or reschedule within less than 48 hours of their appointment, don’t show up for their appointment, or are more than 10 minutes late to a 30 minute-appointment or 15 minutes late to a 60-minute appointment (unless the session is resumed and care is delivered).
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