Find a therapist that accepts Aetna

Thriveworks accepts a wide range of insurance plans, covering more than 168 million Americans. Some of the most common insurance plans accepted include:

• UnitedHealthcare
• Humana

We also accept many other insurance plans, which can vary by location and provider. You can see which insurance plans individual providers accept on their profile page, or call us to confirm before booking.

Yes, Thriveworks partners with Aetna to connect you with a mental health provider covered by your plan. Book your first appointment online or by phone—we’ll verify your insurance for peace of mind.

Yes, you can book a session at Thriveworks without insurance using our self-pay options.

Self-pay rates for talk therapy sessions range from $160 to $240 for intake sessions and $135 to $195 for follow-up sessions, depending on your state. For psychiatry services, self-pay rates are $255 to $375 for intake sessions and $175 to $300 for follow-up sessions, also varying by state. You can see individual provider’s self-pay rates on their profile page, or call us to confirm your rate before booking. We’re here to help!

Thriveworks follows a specific process to verify your insurance coverage for mental health services:

1. When you book an appointment, you’ll be asked to provide your current insurance information. This can be done online or over the phone.

2. Thriveworks will attempt to verify your benefits on your behalf. We use this information to confirm that you are active with your insurance and estimate your coverage and potential out-of-pocket costs.

3. While Thriveworks verifies your provider is in-network before your appointment, we strongly recommend checking with your insurance provider directly to confirm coverage details and avoid unexpected costs.

4. When contacting your insurance provider, ask about:

• Whether Thriveworks is in-network with your plan
• What your benefits include
• Your deductible amount
• Co-payment or co-insurance amounts

Thriveworks accepts a wide range of insurance plans for various mental health services, including but not limited to:

1. Individual therapy
2. Couples therapy
3. Family therapy
4. Psychiatry and medication management

To determine the exact coverage for Thriveworks services under your insurance plan, we recommended contacting your insurance provider directly to confirm your mental health benefits before you book your first session.

Yes, to get a personal price estimate, you can:

1. Call us directly to discuss your specific situation and get detailed pricing information.
2. Check the profile of a specific clinician on our website, which lists their exact self-pay rates for a first (intake) session and subsequent sessions.

If using insurance, many clients only pay a co-pay ranging from $0 to $55 per session. The exact amount depends on your plan’s specific benefits.

It depends on your specific insurance plan. Coverage for prescription medications is separate from the coverage for psychiatric services, so we recommend contacting your insurance provider directly to ask about your prescription drug benefits. Inquire about any co-pays or deductibles that may apply to psychiatric medications, as well as any restrictions or prior authorization requirements.

With insurance, the cost of a psychiatry appointment typically involves a co-pay ranging from $0 to $55. For those out-of-network or without insurance, we offer self-pay options: Psychiatry intake sessions range from $255-375 and follow-ups range from $175-300, depending on your location and provider.

The cost of talk therapy with insurance typically involves a co-pay ranging from $0 to $55 per session. Exact costs depend on your location, provider, and specific insurance plan.

Yes, the majority of our providers accept Medicare. However, certain provider types are not eligible to accept Medicare, per federal regulations. We recommend confirming your preferred provider accepts Medicare before booking.

No, Thriveworks does not accept Medicaid at this time. We recommend contacting Medicaid directly for assistance on finding services covered under your plan.

If you don’t have insurance or your plan doesn’t cover mental health services, you can choose to pay out-of-pocket. Below is a breakdown of our self-pay rates by service and state.

You can also check the exact self-pay rate for each clinician on their profile or contact us directly, and we’ll confirm the self-pay costs before you book an appointment.

We accept payments via debit or credit cards, including Visa, MasterCard, Discover, and American Express. However, Care Credit is not accepted at this time. Alternatively, you can pay using HSA, HRA, or FSA cards for eligible expenses.

You won’t be charged until after your therapy or psychiatry session. If using insurance, you’ll be charged for any remaining out-of-pocket costs on the Wednesday after your insurance claim is processed. If paying out-of-pocket, you’ll be charged on the first Wednesday following your session.

No, Thriveworks does not have a membership fee.

Our flexible cancellation policy allows clients to reschedule or cancel an appointment up to 48 hours in advance.

If you cancel or reschedule your appointment less than 48 hours before the scheduled time, fail to show up, or arrive late beyond specified limits (10 minutes for a 30-minute session or 15 minutes for a 60-minute session), you will be charged a $135 late-cancellation fee. Learn more about our cancellation policy here.